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Automation · Lead Generation

186% more leads with AI routing every request.

An AI agent triages every inbound request, routes it to the right branch and reports outcomes into Slack in real time.

Client
AMJ IT Support
Industry
IT services
Location
United States
Services provided
Automation, Lead Generation
Source: AMJ IT Support automation workflow success story report · Tap an image to view it full size

186%

Lead Growth

75%

Manual Work Reduced

$97K+

Additional Revenue

0

Missed Requests

The problem

Requests were triaged by hand, so response times slipped and revenue leaked.

Turn every inbound enquiry into a tracked, answered and booked conversation without adding headcount.

Strategy

  • 01Support and sales requests routed by an AI agent
  • 02Success and failure branches reported into Slack
  • 03Client records updated without manual entry

Execution

  • AI agent classifies and routes every inbound request
  • Slack alerts on both successful and failed runs
  • Manual data entry removed from the support desk

Before / After

What moved.

Before

  • baseline

    Monthly leads

  • majority of requests

    Manual handling

After

  • +186%

    Monthly leads

  • $97K+

    Additional revenue

Trajectory

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